Product Description
One month of telephone technical support for customers in the United States with non-warranty Melco AMAYA, XT, XTS, EMT16 (including EMT16Plus and EMT16X) and Bravo machines and/or DesignShop v10, v11 or 12 software (see unsupported models below). 30 Days of Telephone Technical Support from the date of purchase. This does not cover parts or service and does not provide any warranty coverage. Melco does not provide any guarantee that the situation can be resolved via Telephone Technical Support. This purchase is Non-Refundable.
IMPORTANT: Your unique Phone Support ACCESS CODE will be in your order confirmation email in the "Download files" link once the order is completed. Print out that code or write it down, you'll need that code when calling Technical Support.
This purchase is Non-Refundable.
This Technical Support package is not available for discontinued legacy machines and software, including, but not limited to EMT/EMC 10T, EMC 10/6/4, EMT 1, EP1, Premier, ENS, EDSIII and DesignShop prior to Version 10. Do not purchase this package if you need support for legacy machines. Instead, review Melco's Legacy Machine Resources including a map of field technicians, technical guides, articles, and used parts resellers for legacy machines.
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