One month of telephone technical support for customers in the United States with non-warranty Melco AMAYA, XT, XTS, EMT16 and Bravo machines and/or DesignShop v9, v10 or v11 software (see unsupported models below). 30 Days of Telephone Technical Support from the date of purchase. This does not cover parts or service and does not provide any warranty coverage. Melco does not provide any guarantee that the situation can be resolved via Telephone Technical Support. This purchase is Non-Refundable.